Payments
We value our suppliers and know being paid in a timely manner is crucial to positive, long-lasting relationships.
Important Update: Payment Cycle change
As we work to streamline and standardize everyday ways of working, we’ve made an important change to our payment cycle.
The change is the result of a comprehensive review of our accounts payable processes in November 2024. Knowing our commitment to long-term success necessitates continuous innovation in our business practices, the shift allows us to better leverage industry best practices. First initiated May 2025, payments are now processed weekly rather than daily. Invoices due Saturday through Friday will be paid the following Wednesday. We acknowledge this cycle may vary based on local mandates as regulatory requirements vary across countries.
Know we remain committed to fostering growth and cultivating lasting supplier relationships. Please contact [email protected] with any questions or concerns.
Thank you for your continued partnership.
Paying Our Suppliers
To help the billing process run smoothly, please check that the Purchase Order details are correct. If anything is not correct on your Purchase Order, contact the person in Mars that has requested your services.
After the goods or services have been provided, you can submit your invoice. Please check that all the details on your invoice are an exact match to what’s on your Purchase Order and what you have shipped or provided including:
- Purchase Order Number
- Mars entity
- Line Items
- Quantities
- Unit of Measure
- Price
To summarise:
Check the PO details are correct
Make sure you reference your Purchase Order number on your invoice
Ensure that the details on the invoice match your Purchase Order
For more information, please see Enterprise Size Registration for Mars Suppliers. Where applicable law requires different payment terms, this will be based on the supplier’s country of origin.
Payments will be made in accordance with the Mars standard third-party payment cycle procedure.