MRO Spare Parts – Supplier Information
This page has been created to support you, as a current and valued supplier with any questions you may have about our new strategy for the procurement of spare part and consumables. This strategy will ultimately impact all our suppliers across the United States, Canada, and Mexico who work with us in this category.
As indicated in our initial communication, over the next 18 months we will be rolling out this new strategy to all our factories across the region in waves. The strategy involves Mars partnering with only three key regional partners Motion, Grainger and SupplyFORCE
We will therefore start to phase out ordering MRO products directly from your company.
If, in addition to spare parts, your company supplies Mars with services related to MRO category, these are not impacted.
Below you will find a list of frequently asked questions which we hope provides the answers you need. In the event your question is not included, please submit your query through the Contact Us process, selecting “MRO Products” as your ‘Reason for contact’ to ensure the right team receive your query. Our intention is to respond to your query as soon as possible.
As indicated in our initial communication, over the next 18 months we will be rolling out this new strategy to all our factories across the region in waves. The strategy involves Mars partnering with only three key regional partners Motion, Grainger and SupplyFORCE
We will therefore start to phase out ordering MRO products directly from your company.
If, in addition to spare parts, your company supplies Mars with services related to MRO category, these are not impacted.
Below you will find a list of frequently asked questions which we hope provides the answers you need. In the event your question is not included, please submit your query through the Contact Us process, selecting “MRO Products” as your ‘Reason for contact’ to ensure the right team receive your query. Our intention is to respond to your query as soon as possible.
FAQ